Refunds & Terms
Dining Plan Changes
Dining plan selections can be changed by accessing your Hokie SPA account for a specified period during the summer months. New students will receive instructions on how to access their accounts during summer orientation.
Dining Plan Refund Policy for Students Withdrawing from the University
Major Dining Plans
Major, Mega, and Premium Flex Plan holders will be charged a forfeiture fee of $100 during the first week. Beginning in week two and throughout the remainder of the semester, students will forfeit the base cost ($843) and will be refunded any unused discounted dollars remaining in the account.
Minor Dining Plans
For the $201 Commuter Cash plan, the refund will consist of the remaining dollars on the plan less a $35 forfeiture fee.
Minor Flex plan holders will be charged a forfeiture fee of $35 during the first week. Beginning in week two and throughout the remainder of the semester, students will forfeit the base cost ($425) and will be refunded any unused dollars in the Minor Flex Plan account.
Dining Dollar Refunds
The University may refund the remaining balance on your Dining Dollars account less a $15 refund processing fee upon formal graduation or separation from Virginia Tech. Any amounts that are refunded from your Dining Dollars account will be forwarded to the Bursar's Office to be deposited into your student account. If you are not enrolled as a student and/or your account is inactive for 12 consecutive months, it will be closed. Dining Dollars are like cash; the University is not responsible for loss of Dining Dollars because of theft or misuse of your ID until the card is reported lost or stolen.
Carry Over Money
Major, Mega, and Premium Flex Plans
If you do not spend all of your initial Flex Dollars by the end of the fall semester, they will carry over and receive the same Flex discount as long as you purchase another dining plan for the spring semester. Rollover Flex Dollars will not appear in your account until the current semester's initial Flex Dollars are used. Initial Flex Dollars received with the purchase of a Major or Mega Flex Plan (either fall or spring semester) must be used by the end of the spring semester. Flex Addition Dollars purchases carry over from semester to semester as long as you are a student, and they will continue to receive the Flex Discount as long as you have a major dining plan.
Minor Flex Plan
If you do not spend all of your initial Flex Dollars by the end of the fall semester, they will carry over to spring semester and receive the same Flex discount as long as you purchase another dining plan for the spring semester. Rollover Flex Dollars will not appear in your account until the current semester's initial Flex Dollars are used. Unlike the major dining plans, you may not purchase Flex Addition Dollars and receive the 50 percent discount. You may buy Dining Dollars at any time and receive a five percent discount on each purchase. Flex Dollars received with the purchase of a Minor Flex Plan (either fall or spring semester) must be used by the end of the spring semester.
Commuter Cash
If you do not spend all of your initial $201 Commuter Cash by the end of fall semester, it will carry over to spring semester. All initial $201 Commuter Cash must be used by the end of spring semester. Any additional Dining Dollar deposits will receive the 5 percent discount and will remain in your account until they are used or until you separate from the University (see Dining Plan Refund Policy).
Lost ID Policy
Refer to the Lost ID Policy section of Dining Policies for more information.
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